Free delivery from 8,83 €
Save to shopping list
Create a new shopping list

Warranty and complaints

At é you are guaranteed the same as in traditional store

All goods purchased from our online shop are covered by manufacturer's warranty and are replaced if they have manufacturing defects. Warranty does not cover damage caused by improper use or mechanical damage. Complaints are dealt with within 14 days from the date of receipt by our store with the product shipment.

Filing a complaint

The complaint may be filed by mail or courier by sending your product with the completed claim form and a copy of the receipt / invoice to our address.

For your convenience, we present a form for complaints.

In case of justified complaints, replace the full blown product. If a replacement is no longer possible (i.e. due to exhaustion of the range), we will pay the equivalent price of the product or offer other products available in the store. The choice is yours! We always kept you informed about complaint process. In any case, do not send a complaint in the form of shipping payable upon receipt. This package will not be accepted by us.

Check each shipment perceived

Regardless of the method of delivery, please carefully check the shipment received. If it is damaged, open the package with the courier. In the case of damage to the contents - should write damage protocol (Protocol damage shipment). It will be the basis for a later claim of delivery services.

Details in our Terms and Conditions.


IdoSell Trusted Reviews
4.90 / 5.00 10 reviews
IdoSell Trusted Reviews
Profesjonalnie i bardzo szybko.
Uwielbiam ten produkt przede wszystko za zapach

We care about your privacy

Our Shop (located at the address processes Your personal data collected on the Internet, e.g. your device's IP address and information saved using tracking and storage technologies such as cookies, web beacons or other similar technologies.

We use them to collect information that may constitute personal data. We use it for analytical and marketing purposes and to tailor content to Your preferences and interests.

I consent to the use of automatic tracking and data collection technologies, including cookies, access to information on your end device and their storage, and to the processing of your personal data by Krzysztof Wojno and its partners for marketing purposes (in including the automated matching of advertisements to your interests and measuring their effectiveness)

If you only agree to the selected cookies, select this option: "Cookie settings". Regardless of this, You also have the right to refuse to consent to the use of the above-mentioned technologies on the Internet, to access and store information on Your final device and to the processing of Your personal data by the company Krzysztof Wojno and her partners, for marketing purposes (including automated matching of advertisements to Your interests and measuring their effectiveness).

To do so, make changes to the settings of the web browser, which you are currently using (in terms of cookies). For more information, see Privacy policy and cookies.